Completes complex work assignments independently, takes initiative to flush out gaps in requirements or hopeful business outcomes, documents and confirms key understandings, and produces products with extremely low production support footprints.Effectively balances and prioritizes workloads among project work development, support maintenance and operations (including on-call rotation), innovation and creativity, and initiative in a proactive, continuous improvement environment.Troubleshoot, perform root cause analysis, solution production support incidents, and apply permanent improvements. Troubleshoots incidents surrounding supported solutions, including after-hours escalations of major incidents.A strong proactive posture minimizes user outages and help desk incidents. Actively resolves incidents and restores services in a continuous improvement environment.Performs production support to enhance stability and maintainability of solutions and continuous improvement. Performs data analysis and data profiling.Develops, tests, and deploys quality ETL processes with minimal post-production incidents and performance and tuning excellence.Designs, develops, and tests ETL processes for error handling, operations logging and alerting, scheduling and job control.Additionally, technical expertise is applied to the design, development, and support of processing data of multiple databases and formats involving both internal and external sources and targets. Participates in the development, documentation, and solution design of logical and physical data models.Projects associated with expanding Caboodle data models, building custom Caboodle data models and ETL processes, fulfills requests to acquire additional data in Clarity and Caboodle, and provides excellent partnership, collaboration, and consulting with other IT members and business customers.Performs production support and maintenance operations, participates in on-call support rotation, and actively resolves incidents and restores services in a continuous improvement environment. Caboodle epic full#
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